Frequently asked questions

What does 'a limited collection' mean?

This means that once the collection is finished, the models presented will no longer be offered for sale. This allows you to have a model that you will not find everywhere!

If a collection is finished, can I still order a model from the collection?

Unfortunately not.

Is a bulb delivered with my order?

Absolutely! I determine for you its light intensity, according to the model you have chosen, by choosing of course a low consumption LED bulb.

I would like a custom made lamp, do you do that?

Yes, I invite you to contact me by email so that we can discuss your wishes.

How long does it take to create a custom-made product?

It depends of course on your request, but please allow 6 to 8 weeks for creation, production and delivery.

Can I ask you to exchange the colour of the proposed embroidery?

Of course, I invite you to contact me by email, I will send you the other possible shades (and there are many!).

What are your delivery times?

Depending on the period, from 4 to 6 weeks, the time for me to make your model by hand. As wood is precious, I work to order, so as not to waste any material. And if your model is ready earlier, I will send it to you faster than expected.

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